JG Wentworth Complaints reveals the basis for the evaluation. These include the justified complaints, complaint ratios, and complaint index. For justified criticism, the quantity of the cases is closed against the company for the line of insurance. And the year of the event is indicated. It is considered as justifiable if there is a clear evidence of violation from the policy, contract, rule, or stature provision. It is specified as a valid concern that a prudent layperson would regard as a practice or service that is below customary business or medical practice. The number of complaints that are coded unjustified or frivolous is not reported.
For the review and report information about the business, JG Wentworth Complaints prepared the value for the complaint ratios. This connotes the ratio that is expressed as a percentage. It is obtained by dividing the number of closed justified complaints by the number of policies the company had in force for the line of insurance and year indicated. On the other hand, the index of complaint determines the firm’s ratio from the number of complaints to the number of policyholders. The index is obtained by dividing the company’s percentage of complaints for a specific line of insurance by the company’s percentage of the policies in force for the same line of insurance. The average complaint index is 1.00. If the corporate obtains less than 1, it means that it gets fewer complaints than average. On the other hand, if you get more than 1, it indicates that it receive more dissatisfaction than average.